Seoul, South Korea:
Coupang has confirmed that personal data of around 165,000 users was exposed in a security incident, expanding the scope of an earlier disclosed breach. The company said the additional affected users were identified during a follow-up internal investigation.
According to Coupang, the exposed information includes customer names, phone numbers, and delivery addresses. The company clarified that passwords, payment details, and financial information were not compromised.
Coupang stated that the incident involved unauthorized access to internal systems, after which further analysis revealed the wider data exposure. Following the discovery, the company began notifying affected users and took steps to secure its systems.
The company said it has strengthened access controls, increased monitoring, and reviewed internal security procedures. Coupang also confirmed that it is cooperating with relevant authorities as part of the ongoing review.
Users have been advised to remain cautious of suspicious calls or messages claiming to be from Coupang. The company said it will share updates if new information emerges.